Privacy Policy of the dgs mortgage solutions ltd Website

dgs mortgage solutions ltd (company number 5969935) is the data controller in relation to this website and any personal information provided via this site. Our registered address is 84 Balham High Road, Balham, London, SW12 9AG. If you have any queries relating to our use of your personal data or any other data protection issues, please contact our Data Protection Officer at

dgs mortgage solutions ltd takes your privacy seriously and to ensure your privacy is protected we adhere to the following policy.

Our Privacy Policy explains the steps we take to ensure information about you is kept secure and confidential.

You can visit our website without providing us with any personal information. However, if you wish to complete our online enquiry form then we do ask you to advise us of some basic information so we can then discuss our services to you in more detail.

Please read this Privacy Policy carefully as once you use our online enquiry form we do ask you to confirm that you have read and accepted this Privacy Policy. You must not use our online enquiry form if you do not accept this Privacy Policy.

What Information We Collect

Our online enquiry form asks you to provide us with some basic information about you.

We will request personal information such as name, address, contact telephone numbers and your email address.

We will also ask you to indicate which of our services you are interested in and to provide us with some basic information eg if you are looking to purchase a property we ask that you advise us of the purchase price and the amount of mortgage you require (if these details are known). In addition we will ask you how you have come to hear about our company.

Purposes for which we use information about you

We will use this information primarily to respond to your requirements and for the purpose of sourcing financial products that we provide advice on based on your current circumstances and needs.

Your information will also be used for the purposes of administration, marketing and customer service.

How we protect your information

dgs mortgage solutions ltd is registered under the Data Protection Act and will take all reasonable care to ensure your personal details are kept secure.

We will treat all of your personal information as private and confidential (even if you do not become one of our clients or when you are no longer a client), except where disclosure is required at your personal request or with your consent or where we are required by law to disclose. We will hold your details for a minimum of 6 years.

Passing on information about you

You can be assured that any personal information we gather from you through this website will not be passed to any third party or organisation outside dgs mortgage solutions ltd unless we have your prior consent to do so.

Informing you of offers and services which may be of interest

We would like to keep you updated in relation to other products and services which we feel you may benefit from. When you accept our Privacy Policy you are confirming your acceptance for us to use your contact details for this purpose. If at any stage you would prefer not to receive such communications then please email us at and we will ensure that you do not receive any further marketing information from us.

Improving our service to you

In order to ensure the services that we provide continue to meet your needs we may ask you for feedback on your experience using our website. Where we do, such data will only be used as part of our ongoing commitment to Treating our Customers Fairly.

Legal Statement

This Privacy Policy is not designed to form a legally binding contract between dgs mortgage solutions ltd and the users of our website. Instead it's a guide to our online protection standards - although of course we do consider it a priority to abide by the principles stated within the policy.

Contacting Us

If you believe that this Privacy Policy hasn't answered all of your questions, or you want to know more then please contact our main office on 0845 3626206 or email us at and we will be more than happy to help you.

Your views about this website, terms and conditions and our service is very important to us. If you would like to contact us with any comments or feedback please email

We would also suggest that you refer to our Terms of Business which also has details of our Data Protection statement.

Bank of England Base Rate is 0.5% (last updated 10/02/11)- next update due 10/03/11

My colleague is buying a house and I have given her your details so she can speak to you about a mortgage. I thought the service you provided was fantastic and it made the mortgage part of the move very smooth and stress free! Thanks again!

Miss F - Wimbledon

Read more testimonials of what our clients have to say

18th November 2019

d g s mortgage solutions ltd
84 Balham High Road
SW12 9AG

Tel: 0845 3626206
Fax: 0845 3626208